Why does the ponytail color look slight different?

Color variations may occur due to lighting conditions and different screen displays. For the most accurate match, we recommend comparing your hair color to the ponytail extension in natural daylight rather than under dim or colored lighting.

Can I wash the ponytail hairpiece?

Yes! The ponytail hairpiece can be washed. We recommend using a gentle shampoo and washing only when necessary. Allow it to air dry naturally.

Can I use heat styling tools on this claw clip in ponytail?

For Curly Hair

Our curly ponytails come pre-styled for

your convenience—no extra effort

needed! We do not recommend using heat styling tools on them, as this could alter the curls or cause damage to the fibers.

For straight hair

Straight ponytails might have slight bends, due to the long time transit. To restore its smooth, sleek appearance, we recommend using a flat iron or a

straightening comb on a low to medium heat setting.

How to wash the ponytail hairpiece?

Step 1. Close Clips

Step 2. Detangle the hairpiece gently with wide tooth comb. Make sure to comb the hair starting from the ends and section by section to prevent shedding

Step 3. Once the hairpiece is detangled, rinse the hairpiece from root to ends using lukewarm water.

Step 4. When the hairpiece is fully saturated, take some shampoo, pour some in hands and massage gently to loosen the hairpiece, next take hairpiece and massage shampoo gently into the strands in a downward motion. 

Step 5. Once you’ve finished rinse hairpiece under lukewarm water from root to ends. 

Step 6. When all the shampoo has been thoroughly rinsed out, squeeze the strands to remove any excess water.

Step 7. Next lay your hairpiece down on a towel and blot dry.

Tips:

1.Always use a wide tooth comb when detangling prevent pulling and damage to the fibers .

2.Don’t use hot water when washing because it can damage your fibers and change the silhouette of the hairpiece.

3.Always use lukewarm running water to prevent tangles and matting.